The most successful managers use measurement to focus and improve their organizations. They know where their organizations are weak, they know what they need to improve, they know where things are getting better, and they can show this with data - not opinion. Most importantly, they understand in their gut the true power of measurement.

It is well known that people focus on what is being measured. While achieving this focus may appear deceptively straightforward, implementing a process for identifying, developing, and using a few focused measures are anything but simple.

There are landmines everywhere. The measurement of resources, processes, and outputs often ends with disastrous results due to the lack of a simple, straightforward process for building effective measures. In the end, people up and down the organization feel threatened and deceived.

The bottom line is that developing a measurement program doesn't have to be an adversarial process. Building a measurement program can be open, straight forward, and consensus building. The solution is having a measurement process in place that addresses the concerns of the individual as well as meets the needs of the organization. And the process shouldn't take an enormous amount of time to put into place.

At Software Metrics Inc,

we focus on making measurement work for you.

This is all that we do and we have been doing it successfully since 1983 for organizations ranging from the enterprise down to individual projects.

As with any solution, implementing and using effective measurement to cover multiple divisions and product lines isn't appropriate for everyone. We'd be the first to admit that. Many organizations are satisfied with simply meeting external reporting requirements whether driven by government mandate or internal corporate policy. However, for a small number of individuals, meeting reporting requirements is not enough.

In looking back on the over scores of clients whom we have helped implement an effective measurement program, we have developed a profile of the individual for which using measurement to manage is most likely to positively resonate.

• This person wants to know, in objective and measurable terms, where the problems are
• This person wants to avoid surprises, especially the negative kind, including announcements of schedule slips days or weeks before product delivery
• This person wants to show, in objective and measurable terms, the positive benefits of his or her tenure has brought about

If this profile matches you, we encourage you to ...

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